PAYMENT PROCESSING TERMS

1. GENERAL INFORMATION AND BILLING

These Payment Processing Terms govern all transactions completed through eatfloranotfauna.co.uk.

To ensure transparency and consistency, successful transactions may appear on your bank statement, card statement, or payment account using a billing descriptor associated with eatfloranotfauna or its payment processing partners.

By placing an order through our website, you acknowledge and agree to these Payment Processing Terms.

2. ACCEPTED PAYMENT METHODS

We accept a variety of widely recognized payment methods to facilitate secure and convenient transactions, including:

1. Visa
2. Mastercard
3. American Express
4. Apple Pay
5. Google Pay
6. Supported Digital Wallets
7. Additional payment methods displayed during checkout

Available payment options may vary depending on your location, device, or payment provider.

3. PAYMENT PROCESSING AND TRANSACTION MONITORING

All payments are processed through secure third-party payment service providers that utilize industry-standard encryption and security protocols.

Customers are not required to create a separate account with our payment processing partners in order to complete a purchase through our website.

To help maintain transaction security and prevent fraudulent activity, payment providers may conduct automated risk assessments and transaction verification procedures. In certain circumstances, additional verification may be required before an order can be approved.

Following successful payment authorization, orders will be prepared and dispatched according to the timelines outlined in our Shipping Policy.

4. DATA PROTECTION AND PRIVACY

We are committed to protecting customer information and maintaining appropriate safeguards for personal and transaction-related data.

Personal information is collected, processed, and stored only as necessary to facilitate transactions, fulfil orders, provide customer support, and comply with applicable legal requirements.

Our website utilizes a consent-based cookie management system. Non-essential cookies remain disabled until visitors provide consent through the cookie preference banner or related settings.

For additional information regarding how personal information is collected, used, stored, and protected, please refer to our Privacy Policy and Cookie Policy.

5. PAYMENT SECURITY

We take reasonable measures to help ensure secure payment processing through trusted payment providers and encrypted communication channels.

However, no method of electronic transmission or online payment processing can be guaranteed to be completely secure. Customers are encouraged to protect their account credentials and payment information when conducting online transactions.

6. ORDER VERIFICATION AND PAYMENT AUTHORIZATION

We reserve the right to refuse, cancel, or place orders on hold if payment authorization cannot be obtained, fraudulent activity is suspected, inaccurate information has been supplied, or additional verification is required.

Where a payment is declined or cancelled, no order will be processed until a valid payment method has been successfully authorized.

7. CONTACT INFORMATION

If you have any questions regarding billing, payment methods, transaction processing, or payment security, please contact us:

Email:
[email protected]

Telephone:
+65 68774763

Operations Address:
291 Joo Chiat Road, #05-01, JK Centre, Singapore 427543

Our support team aims to respond to payment-related enquiries within 24–48 hours whenever reasonably possible.